| Reception |
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It might seem a little odd, but we have two receptions, for very good reason. Our main reception office is located in the red brick building, on the left as you drive into the property, midway between the main building and the garden rooms. We decided to locate it there so guests checking in don't have to trek from the car park to the main building and then back to a garden room – if that's where they are staying, of course. A receptionist is on hand to greet, or check out, guests from 8.00am to 6.00pm. Tim Sunderland, our General Manager, also works in the main reception office, as does Ruth Watson. However, if you are arriving after 6.30pm, then we advise that you go straight into the main building, via the back door because that's when we move the reception function over to the desk near the bar. As most of our guests are either in the bar or restaurant after this time, it seems to make sense to have someone on hand to offer any assistance that might be required. On the whole, it seems to work! |
